Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.
Personal Information:
- Name and contact information (phone number, email address)
- Delivery address and location data
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Communication records (WhatsApp messages, support inquiries)
Automatically Collected Information:
- Device information and IP address
- Usage data and website interactions
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Improve our products and services
- Send you promotional materials (with your consent)
- Ensure food safety and quality standards
- Comply with legal obligations
- Prevent fraud and maintain security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With delivery partners and payment processors to fulfill orders
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit permission for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through certified providers
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your information
To exercise these rights, please contact us via WhatsApp or email. We will respond to your request within 30 days.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Fruitopia
Email: fruitopiashop@gmail.com
WhatsApp: +91 6380755788