Terms of Service
Please read these terms carefully before using our services. By using Fruitopia, you agree to these terms.
Acceptance of Terms
By accessing and using Fruitopia's services, including our website, WhatsApp ordering system, and delivery services, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service. We reserve the right to change these terms at any time, and your continued use of the service constitutes acceptance of those changes.
Service Description
Fruitopia provides fresh cut fruits, salads, and healthy food delivery services. Our services include:
- Fresh cut fruit delivery
- Nutritious salad preparation and delivery
- Customizable healthy meal combos
- Subscription-based delivery services
- WhatsApp-based ordering system
- Corporate and institutional catering
We strive to provide the highest quality products and services, but we reserve the right to modify our offerings based on seasonal availability and operational requirements.
Orders and Payment
Order Placement:
- Orders can be placed via WhatsApp or our website
- All orders are subject to availability and confirmation
- We reserve the right to refuse or cancel orders at our discretion
- Order modifications must be made at least 2 hours before delivery
Payment Terms:
- Payment is required at the time of order placement
- We accept bank transfers, and digital payments
- Subscription payments are processed automatically
- All prices are inclusive of applicable taxes
- Prices may change without prior notice
Delivery and Food Safety
Delivery Terms:
- Delivery times are estimates and may vary due to traffic or weather
- You must be available to receive your order at the specified time
- Delivery is available within our designated service areas
- Additional charges may apply for deliveries outside standard areas
Food Safety:
- All products are prepared following strict hygiene standards
- Consume fresh products within recommended timeframes
- Refrigerate products immediately upon receipt
- Report any quality issues within 2 hours of delivery
- We are not liable for products damaged due to improper storage
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when placing orders
- Be available to receive deliveries at the specified time and location
- Pay for all orders in accordance with our payment terms
- Treat our delivery personnel with respect and courtesy
- Report any issues or concerns promptly and honestly
- Not use our services for any illegal or unauthorized purposes
- Respect our intellectual property and not reproduce our content
Limitation of Liability
Fruitopia's liability is limited to the maximum extent permitted by law. We are not liable for:
- Indirect, incidental, or consequential damages
- Delays due to circumstances beyond our control
- Allergic reactions or dietary issues not disclosed to us
- Damages resulting from improper storage or handling of products
- Loss of business, profits, or other economic losses
Our total liability for any claim shall not exceed the amount paid for the specific order in question.
Contact Information
For questions about these Terms of Service, please contact us:
Fruitopia
Email: fruitopiashop@gmail.com
WhatsApp: +91 6380755788